Privacy Policy

County Safeguarding Ltd complies with the principles of the General Data Protection Regulation (GDPR) when dealing with customer data.

The type of personal information collected
County Safeguarding Ltd only holds the data necessary to offer advertised services. This means we only process and hold data related to subscriptions, purchases and subsequent support related to those purchases, in accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR). Any processing of your data is only done to provide or perform the services or products you have requested.

We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Contract to provide services
• Contacting via the website or via email for advice

We use the information that you have given us in order to provide services that you have requested. We do not share your data with a third party.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Simon Genders office@countysafeguarding.co.uk.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

Cookies
We do not use cookies to analyse website traffic.

How we store your personal information
Your information is securely stored electronically.
We keep all personal information for the time required to fulfil the services you have requested and our financial reporting obligations (e.g. accounting and tax submissions). We will then dispose your information by deleting all files.

We keep details of courses you have attended for five years. It is deleted after five years.

Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please note that if you request deletion of your data, this may prevent us from offering any further support relating to your previous enquiries or purchases.
Please contact us if you wish to make a request.

Contact details
Name: County Safeguarding Ltd 
Phone Number: 07928144864
Email Address: office@countysafeguarding.co.uk
Website: www.countysafeguarding.co.uk

How to complain
If you have any concerns about County Safeguarding Ltd’s use of your personal information, you can make a complaint using the contact details above.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk